Technical Solutions Analyst Intern (Summer 2024) (US Indiana Lake County)

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Minimum Hourly Rate:$18.00Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company's achievement as well.A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.What are our values? Our Corporate values are Caring, Loyalty, Integrity, Friendship, Funwho wouldn't want to work for an AWARD-WINNING company that's built on these pillars?What about the perks? Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.Summary: Technical Solutions Analysts are accountable for the day-to-day functions related to assisting the end-users by performing first-contact diagnosis and troubleshooting of computer hardware, software, mobile devices and other technology, including 3rd party software support. Working under minimal supervision, the analysts receive calls and requests, provide assistance in accordance with established processes, and document incidents and solutions, as well as escalate incidents. Essential Duties: Demonstrate World Class technical service through our Essentials of ExcellencePerform timely workstation hardware and software upgrades as requiredMonitor and respond quickly and effectively to requests received through the Technical Solutions CenterUtilize and maintain the work order tracking softwareManage the onboarding and offboarding of usersInstall, test and configure new workstations, peripheral equipment and softwareManage PC setup and deployment for new employees using standard hardware, images and softwareKnowledge, Skills, and Abilities:Comprehension of PC, printers, fax, scanners, Windows 10/11Strong oral and written communication skillsExcellent customer service experienceStrong technical analysis and troubleshooting skillsGood organization and planning skillsHigh level of accuracy and attention to detailMinimum Qualifications:Bachelor's degree in a business or technical field in progressExperience with Technology is preferredWhat do I do now?Apply with usRefer this opening to othersDisability Accommodation StatementCentier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at Equal Opportunity Employer: Disability/VeteranCentier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. Member FDIC

SALARY: $40652.9 - $40652.9

LOCATION: US Indiana Lake County


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